Privacy Policy

How we protect and handle your personal information at UltraFlowGlow

Information We Collect

At UltraFlowGlow, we collect various types of information to provide you with comprehensive fundamental analysis education and trading insights. This collection occurs through multiple channels and serves different purposes in enhancing your learning experience.

Personal Information

Name, email address, phone number, and billing information when you register for courses or contact our team in Vietnam.

Usage Data

How you interact with our platform, course progress, time spent on materials, and feature usage patterns.

Device Information

Browser type, operating system, IP address, and device identifiers to optimize your platform experience.

How We Use Your Information

Your information helps us deliver personalized fundamental analysis education and maintain high-quality service standards. We use collected data to customize your learning path, send relevant course updates, and improve our educational content based on user engagement patterns.

Educational Services: We process your data to provide access to courses, track your progress through fundamental analysis modules, and generate personalized learning recommendations.

Communication: We may contact you about course updates, new educational content, or important platform changes. You can control communication preferences through your account settings.

Platform Improvement: Anonymous usage data helps us understand which educational materials are most effective and where students encounter difficulties in their learning journey.

Data Sharing and Third Parties

UltraFlowGlow operates with strict data sharing policies. We don't sell your personal information to third parties, but we do work with select service providers to deliver our educational platform effectively.

Our payment processors handle billing information securely, and our hosting providers ensure reliable access to course materials. These partners operate under strict confidentiality agreements and can only use your data for specified purposes.

We may share aggregated, non-identifiable data with educational research organizations to contribute to broader understanding of online learning effectiveness in financial education.

Your Rights and Choices

Under Vietnamese privacy regulations and international best practices, you have significant control over your personal information:

Access Your Data

Request a copy of all personal information we have about you, including course progress and usage history.

Correct Information

Update or correct any inaccurate personal information in your account settings or by contacting our support team.

Delete Your Account

Request permanent deletion of your account and associated data, subject to legal retention requirements.

Data Portability

Export your course progress and personal data in a machine-readable format for transfer to other services.

Data Security and Protection

We implement multiple layers of security to protect your information. Our servers use enterprise-grade encryption, and all data transmission occurs over secure SSL connections. Access to personal information is restricted to authorized personnel who require it for their job functions.

Regular security audits and vulnerability assessments help us maintain robust protection standards. We also maintain incident response procedures to quickly address any potential security concerns.

While we take extensive precautions, no online system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention and Storage

We retain your personal information for as long as your account remains active or as needed to provide educational services. Course completion data may be retained longer to maintain certification records and academic transcripts.

Inactive accounts are reviewed annually, and data is deleted according to our retention schedule unless you specifically request continued storage. Some information may be retained longer for legal compliance or fraud prevention purposes.

All data storage occurs on secure servers with regular backups to prevent data loss while maintaining privacy protections throughout the retention period.

International Data Transfers

As UltraFlowGlow operates with international educational partners and service providers, your information may be transferred to and processed in countries outside Vietnam. These transfers comply with applicable data protection laws and include appropriate safeguards.

We ensure that any international data processing meets or exceeds Vietnamese privacy protection standards through contractual agreements and certification programs.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage. Essential cookies enable core functionality, while optional cookies help us improve our educational content.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We respect Do Not Track signals where technically feasible.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or prominent platform notifications at least 30 days before implementation.

Continued use of UltraFlowGlow after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Last Updated: March 15, 2025

Privacy Questions and Contact Information

For privacy-related questions, data requests, or concerns about how we handle your information, please contact our privacy team:

Email: info@ultraflowglow.com

Phone: +842693824035

Address: 494, Ba Tháng Hai, Phường Tân Lập, Tân Lập, Thành phố Thái Nguyên, Thái Nguyên, Vietnam